Setup Guide

Welcome to Passport! This guide walks you through setting up your new device. If you have any questions, please email us at [email protected].

Step 1: Unboxing

First let’s unbox your Passport! Passport includes multiple layers of packaging and tamper checks to ensure your device is genuine.

Outer Box

The outer box includes a blue security seal with a unique alphanumeric code. We don’t save these codes, but each batch of Passports uses a security seal with the same first few digits. Current batches of Passports begin with the following digits:

  • B722

  • B723

You cannot remove the security seal without leaving behind a residue that says “Void” and “Opened”.

We recommend cutting through the security seal with a knife or scissors.

Your outer box contains the following:

  • A clear envelope with a postcard, Bitcoin White Paper booklet, and two stickers.

  • A shrink-wrapped inner box covered in a layer of clear bubble wrap.

Go ahead and remove all the contents of the box. You’ll note that the postcard is double-sided and includes an exclusive Founder’s Edition sketch of Passport concept art!

Inner Box

Your inner box is covered in shrink-wrap and sealed with a white security label with red text that reads Void if Broken. This label is designed to break off into tiny, frustrating pieces if attempted to remove.

We recommend cutting through the shrink-wrap and security label with a knife or scissors.

Your inner box contains the following:

  • Passport

  • Two AAA batteries, Energizer Lithium

  • Two industrial-grade microSD cards in cases.

Your Passport may have a few scuffs or dust on the clear plastic covering the screen. We had a challenging experience with our plastic supplier and had to compromise on our quality standards in order to deliver your Passport. These scuffs shouldn’t be visible during normal operation, but let us know if you have questions or concerns. We apologize for the inconvenience and we’ll make sure this never happens again.

Power On Your Passport

Go ahead and remove the white rear cover (it attaches with magnets) and insert the batteries into Passport! You can then power Passport on by holding the bottom left button for half a second.

Step 2: Terms of Use

Please read the Terms of Use at the link below.

When complete, you can acknowledge and accept the Terms of Use on your Passport.

Step 3: Supply Chain Validation

Passport stores a supply chain private key in the secure element. This allows us to complete a supply chain validation to add extra security and assurance that your Passport is genuine.

If someone swaps your Passport with a malicious device, or tampers with your Passport in certain ways, your Passport could fail the supply chain validation.

To complete the supply chain validation, click the link below.

Step 4: PIN Setup

Now we’ll set up a PIN number for Passport. The PIN unlocks your Passport so that you can use the device and sign transactions.

There is no way to recover your PIN, so make sure you remember it or store it in a safe place.

Your PIN must be 6-12 digits in length.

Once you enter the first 4 digits of your PIN, Passport will pause and present you with two Security Words. These words are designed to ensure that no one has tampered with or swapped your Passport with a malicious device.

Make sure to remember these words and write them down. You’ll see these words every time you enter your PIN.

After confirming these words, you can enter the rest of your PIN and proceed to the next step!

Step 5: Update Firmware

Before proceeding with setting up your seed, we recommend checking if there is a new firmware update.

You can go to Settings – Firmware – Firmware Version to see the current firmware version.

To install a firmware update, simply save the downloaded file to one of the microSD cards included with Passport (it will end in .bin). Unless you have a microSD adapter for your phone, you may want to do this from a laptop or desktop computer.

Then insert the microSD card into Passport and go to Settings – Firmware – Update Firmware. You can then select the file and install the latest update. It takes about two minutes to install.

When inserting the microSD card into Passport, position it so the gold contacts face you. The logo should be facing away from you. Make sure to fully insert the microSD card; you may need to push firmly.

Step 6: Setup your Seed

Now you’re ready to add a seed to your Passport. We recommend creating a new seed, but you can always restore a 12 or 24 word seed onto Passport.

Creating a New Seed

To create a new seed, click Create New Seed. Passport will use its open source true random number generator (called an avalanche noise source), combined with other sources of randomness, to generate a secure 24-word seed.

Passport will then prompt you to backup your seed to two encrypted microSD cards. We recommend that you store the Backup Password in a password manager or cloud storage. To recover your Passport in the future, you will need (1) the backup password and (2) one of the microSD cards.

When inserting the microSD card into Passport, position it so the gold contacts face you. The logo should be facing away from you. Make sure to fully insert the microSD card; you may need to push firmly.

We recommend keeping one microSD card at home near your Passport, and the other microSD card in a different location.

Experienced users who wish to record their 24-word seed to paper or metal can do so at any time in Settings – Advanced – View Seed Words.

Experienced users who wish to insert their own entropy, such as dice rolls, can manually create an offline seed and then restore it into Passport (see below). We plan to add support for dice rolls in a future firmware release.

Restoring from an Existing Seed

To restore from a 12, 18, or 24 word seed, click Restore From Seed. Passport uses predictive text entry to make this process as fast as possible.

For example, if you want to enter the word “car” simply type 2-2-7. Passport will then display the words that are associated with that combination of keys.

When restoring from a seed, Passport does not prompt you to make a microSD backup. If you’d like to backup Passport to one or more microSD cards, you can always go to Settings – Backup.

Step 7: Pair with a Software Wallet

Passport is an offline key storage and signing device. To use Passport, you must pair it with a software wallet of your choosing.

You can pair Passport with a software wallet using QR codes or a microSD card. Some software wallets, like BlueWallet and Specter, support both. Others, like Electrum and Wasabi, only work with microSD at this time.

Passport currently supports the following software wallets:

  • Bitcoin Core

  • BlueWallet (best experience)

  • BTCPay

  • Electrum

  • Sparrow

  • Specter

  • Wasabi

We plan to add support for the following software wallets and services in the coming weeks:

  • Caravan

  • Casa

  • Dux Reserve

  • Fully Noded

  • Gordian

  • Lily

  • Nunchuk

  • Unchained Capital

We will also be adding the ability to do a custom export for advanced users and developers who are testing Passport with new software wallets.

BlueWallet Tutorial

For beginners, we recommend downloading BlueWallet. It’s the easiest and best way to set up and use Passport!

The below tutorial walks through how to pair with BlueWallet and use Passport for single-signature transactions.

Step 8: You’re Ready!

That’s it! Now that you’ve set up Passport and paired it with a software wallet, you are ready to sign your first transactions, add multisig configurations, and more.

Info About Batteries: your Passport includes two Energizer AAA Lithium batteries. Passport is designed to support only Energizer Lithium batteries or lithium rechargeable batteries (like these). Passport should last for 3-4 hours of continuous use on Energizer Lithium batteries. We will strive to increase battery life with software updates.

Questions? Email us at [email protected].